- handbook
- Company
- Company
- Board
- Communications
- Decision making
- Guides
- KPIs and OKRs
- principles
- Remote Work
- Security
- Asset Management Policy
- Business Continuity & Disaster Recovery Policy
- Data Management Policy
- Information Security Roles and Responsibilities
- Operations Security Policy
- Risk Management Policy
- Third-Party Risk Management Policy
- Human Resources Security Policy
- Access Control Policy
- Incident Response Plan
- Cryptography Policy
- Information Security Policy and Acceptable Use Policy
- Secure Development Policy
- strategy
- values
- Operations
- Product
- Feedback
- Metrics
- Node-RED Dashboard
- personas
- Pricing Principles
- Principles
- Product Categories
- Responsibilities
- Strategy
- Versioning
- Customer department
- Customer
- Hubspot
- Marketing
- How we work
- Marketing
- Video
- Boiler Plate Descriptions
- Marketing - Website
- Customer Stories
- Webinars
- Social Media
- blog
- Sales
- Engineering & Design Practices
- Design
- Engineering
- contributing
- Front End
- Packaging Guidelines
- Platform Ops
- Project Management
- Releases
- Security Policy
- tools
- Internal Operations
- People Ops
# Engagements
Pricing is publicly available at our pricing page.
# Generating a Quote and Order Form
Quotes are generated through HubSpot. Each quote should include:
- A link to the deep copy of the version of the document with the subscription agreement.
- "Order Form" in the description.
- The commencement date of the subscription as well as the time period of the subscription.
# Closing a deal
Follow the steps below to ensure every new customer is setup for success and quickly as possible following a sale. A deal is considered closed when the customer signed the order form or quote. You do not need to wait for countersignature.
# Steps
- Start invoice procedure
- Send an email including instructions how they get access to bought resources and to introduce the customer to their Customer Success Manager.
- Cloud
- Ensure a team on FlowFuse Cloud has been set up by the customer
- Request the customer team to enter manual billing mode
- Have a FlowFuse Admin upgrade the customer to the correct tier
- Self-Managed
- Generate a license key
- Send the license key with the onboarding email to the customer
- Cloud
- Download the completed Order Form and Subscription Agreement, and upload them to the Legal folder in Google Drive.
- Move the deal to
Closed Won
in HubSpots Deal overview.